Clinical Operations
EMR, EHR, SOAP documentation, specialty templates, diagnosis coding (ICD-10), e-prescriptions, nursing triage, and inpatient/outpatient workflows designed with practicing UAE clinicians.
Founded 2007 · Dubai, UAE · 17+ Years
Healthcare software built in the UAE, for the UAE
MedicoPlus is a clinic and hospital management software platform developed in 2007 by Kaizen Star Technologies LLC, Dubai. What began as a focused tool for small clinics has evolved — through the ongoing input of doctors, nurses, billing teams, and IT specialists — into one of the most widely adopted healthcare software platforms across the UAE, GCC, and India.
Our development team operates from both Dubai and Kochi, India, combining local healthcare compliance expertise with modern engineering capability. MedicoPlus is NABIDH approved by the Dubai Health Authority, Riayati onboarded by the Ministry of Health & Prevention (MOHAP), and Malaffi integrated by the Department of Health Abu Dhabi — making it one of a select group of platforms approved across all three UAE health information exchanges.
Ease of operation is our core design principle. Doctors enter patient diagnostics and treatment notes in significantly less time compared to competing platforms. Numerous medical centers have run their entire clinic operations on MedicoPlus for over eight years — a track record we are proud of.
2007
Year founded in UAE
17+
Years serving UAE healthcare
3
UAE HIE integrations approved
7
Emirates served across UAE
Regulatory Compliance
Approved by all three UAE health authorities
MedicoPlus is among a select group of platforms with active integration across NABIDH (DHA), Riayati (MOHAP), and Malaffi (DOH Abu Dhabi) — covering every emirate in the UAE. These integrations are live, government-verified, and deployed across active client facilities.
NABIDH Integration
Full two-way integration with the Dubai Health Authority HIE. Mandatory for all DHA-licensed facilities in Dubai — MedicoPlus handles this automatically, with no manual data entry or third-party middleware required.
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Riayati Integration
Onboarded with the MOHAP national HIE covering Sharjah, Ajman, RAK, Fujairah, and federally-licensed facilities across the UAE. NUMR-compliant reporting built directly into clinical workflows.
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Malaffi Integration
Integrated with the Abu Dhabi Health Information Exchange for DOH-licensed facilities. MedicoPlus ensures all Abu Dhabi clinics meet Malaffi reporting mandates without additional uploads or manual submissions.
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Healthcare Software Specialisation
17 years of UAE healthcare workflow expertise
MedicoPlus was built from the ground up to serve the specific operational, regulatory, and clinical requirements of UAE healthcare providers — not adapted from a generic platform.
UAE Compliance
NABIDH, Riayati, Malaffi, DHA, DOH, MOHAP, Emirates ID, e-claim, and VAT billing — all built into standard platform workflows. No additional modules or third-party connectors needed.
Revenue Operations
Insurance billing, TPA management, pre-authorization, claim submission, rejection handling, resubmission, aging reports, and cash billing — integrated with clinical encounter workflows.
Enterprise Scale
Multi-branch management, consolidated dashboards, branch-level reporting, central patient records, HR management, payroll, asset tracking, and executive analytics across all locations.
Implementation Methodology
Built for serious clinic and hospital rollouts
MedicoPlus combines healthcare workflow knowledge, UAE compliance experience, and hands-on support so clinics, medical centers, polyclinics, and hospitals can move from evaluation to go-live with clear operational control.
Workflow Discovery
We map reception, OP, EMR, billing, insurance, pharmacy, laboratory, radiology, and branch workflows before implementation begins.
Compliance Setup
Our team aligns the deployment with NABIDH, Riayati, Malaffi, DHA, DOH, MOHAP, e-claim, Emirates ID, and UAE healthcare reporting needs.
Training & Migration
Doctors, reception teams, nurses, billing users, and management staff receive role-based onboarding with practical healthcare scenarios.
Go-Live Support
Dubai-based support and India engineering teams assist with launch, issue resolution, optimization, and ongoing regulatory updates.
Our Offices
UAE-based support. India-based engineering.
We operate from two offices — a customer-facing support and implementation hub in Dubai, and a software development centre in Kochi, India. Every client interaction is handled from the UAE, not a remote call centre.
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Dubai — Head Office
Primary Support & Implementation Hub
Kaizen Star Technologies LLC,
Office No. 204, Mozna Building, Al Nahda — next to Al Nahda Metro Station,
Dubai,
UAE.
P.O. Box 231527.
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Kochi — Development Office
R&D & Software Engineering
Kaizen Star Technologies Pvt. Ltd., Heavenly Plaza, Civil Station Road, Vazhakkala, Cochin – 680021, Kerala, India.
Platform development, new module engineering, and R&D. All UAE client support is handled from the Dubai office.
Purpose & Direction
What drives us forward
We measure success by the operational outcomes our clients achieve — not by product launches or feature counts.
Mission
To be the first choice for healthcare software in the Middle East
We are passionate about delivering exceptional customer experiences through our values: Hospitality, Integrity, Leadership, Teamwork, and Ownership. Every feature we build, every integration we add, and every support call we answer is driven by a commitment to making healthcare operations simpler and more effective for our clients.
Vision
The most trusted healthcare software platform in the GCC and India
We are building toward a future where every clinic, medical center, and hospital in the Gulf and South Asia can access world-class EMR, billing, compliance, and analytics tools — without the complexity or cost typically associated with enterprise healthcare software.
Ready to See It in Action?
See MedicoPlus running in a live clinic workflow
Our implementation team will walk you through MedicoPlus end to end — tailored to your facility type, emirate, and compliance requirements. No sales pressure. No generic demo.
Our Clients
